"I must share with you how absolutely crucial and valuable the lessons with you last week were! Within the first day here [of my trip to Europe] we accomplished so much that it totally justified the trip. My ability to comprehend and consequently to contribute is tremendously increased. Please put me on your lists of Most Helped People and Big Fans!"
Allyn Romanow
Product Manager
Cisco
"The instructor made me feel very comfortable with the material. I never felt I could not ask any question—regardless of the area being covered. He provided real-life examples, was patient and offered a great delivery of the subject matter. He promoted a relaxed style and created a healthy learning environment. I have gained a much greater understanding of the UML rules and a perspective on how to apply that knowledge."
Patrick Coia
Product Manager
Ultimate Software Group, Inc.
"I am impressed to see that when we gain knowledge at a deeper level we can easily understand the wholeness of the subject matter. For instance, the BCM diagram is the best way to comprehend a Business Process. It makes UML business analysis much easier."
Tamiru Belayhen
Branch Manager
United Bank S.Co.
"I was impressed with the progression of topics, clarity and applicability to our problem. The instructor is knowledgeable, provides useful examples and is patient. This course gives me a new way to approach Analysis challenges."
Roy Gerber
VP & Chief Scientist
Ultimate Software Group, Inc.
"It was presented in such a way that I am now able to see business processes from a new angle as opposed to just the accounting angle. The methodology is very pleasant and engaging. The instructor's practical experience was the key ingredient that helped me understand the subject matter."
Anteneh Hailegeorgis
Senior Accountant
Ethiolife Trading Plc
"The instructor has been presenting the material in an easy and memorable way, while adjusting his approach and pace to the student's level of understanding."
Teshager Biable
Senior Accountant / Business Manager
American Embassy Commissary Association
"The methodical layout of the class and detailed examples impressed me. The real life examples the instructor has gathered over the years place things into perspective. The main benefit is that I am able to understand the models. I will not be directly involved with the modeling effort but now I feel comfortable with others expressing it to me. Francis' knowledge of the subject is tremendous."
John Maliani
Director of Software Engineering
Ultimate Software
"I've been impressed with the way the instructor taught. He was able to come up with something that everybody would agree to and eventually reach a productive consensus. I can assure you will not fall asleep in the class."
Narottam Shrestha
Accountant
Shangri-la Career
"The instructor was extremely knowledgeable in the subject matter and expressed his knowledge in very simple terms. Some are born teachers, some are trained to be teachers, some are good teachers, and
Francis is an inspiring teacher."
Bala Ganesaratnam
Quality Assurance
Paradigm Management Services
"Coming from a development background, I have now learned to look at concepts at a different level. I was happy with how clearly the material was presented. I have learned more in one week in training, than reading countless books. Great instruction!"
Ernesto Diaz
Lead Process/Platform Engineer
Ultimate Software
"The instructor was able to provide all details of the course, while allowing ample time for students to absorb the information, and accomplishing it within the schedule. I will be able to apply the knowledge I've gained immediately to my role and responsibilities in requirements analysis, and will be able to communicate with developers more effectively. I am amazed at how interesting the course was and how helpful I expect it to be."
Mickey Palmer
Requirements Analyst
General Dynamics Information Technology
"This course has given me the ability to condense a large amount of information into one manageable and reader-friendly format. I now have the tools to not only speak a universal language between all our departments, but also the ability to take one concept and apply it to many processes. It is impossible not to get excited about what this knowledge can do for our company!"
Sara K.
Business Analyst
Lincoln Financial Group
"I was most impressed by the flexibility and usefulness of UML."
"I loved how in four days, we've covered so many advanced topics that normally take much longer to grasp and understand. Being able to have a common place for all team members to communicate and work from is very beneficial. The instructor had vast knowledge of the subject matter and the ability to explain it."
Stephen Reid
Director of Software Engineering
Ultimate Software
"The course really helps understand how to play skillfully with objects. All these days I was working with objects and now I know how to make objects work for me!"
Tom Mannanchery
M.S. in Computer Science Student
Maharishi University of Management
"The instructor had great knowledge of the subject. The presentation of the material was outstanding. Very well organized!"
Paul K.
Team Leader CSS Finance
WE Energies
"I hated to see the class end! I was so impressed with the way the material was presented &ndash great workshops together with an energetic and passionate instructor. I was amazed to learn how both our IT and Business departments can learn to the speak the same language."
Lyn R.
Business Tech Team
Lincoln Financial Group
"I appreciated the logical breakup of 'parts' of UML Diagramming and the way all previous 'parts' build on each other. The ability to communicate better with product analysts during design discussions is beneficial. The instructor was able to clearly explain course items and he had a willingness to listen to student's findings, answers, concerns, and questions."
Doug Mays
Lead Process Engineer and User Interface Designer
Ultimate Software
"I was impressed with the professor's experience and complete understanding of the entire development process. The lectures and explanations were clear and thorough. I'd definitely recommend this course to other people!"
Brandi O.
Project manager/Analyst/Developer
Trane Corporation
"The instructor teaches complex things in a very simple way. He is one of the best instructors I've been ever been taught by."
Palamuni De Silva
M.S. in Computer Science Student
Maharishi University of Management
"The concepts were broken down into simple parts making them easy to handle. I now feel confident that I can easily read through and understand any of these artifacts."
Michael Burke
User Experience Designer
Ultimate Software
"After taking this class, concepts and classes have become clear to me. I've always been confused by OO, and now it makes sense. This may be the best class I've had in my five years at my company. All IT at Trane should have this class."
Jeni G.
MIT System Analyst
Trane Corporation
"I was impressed with the instructor's knowledge, ability to explain concepts clearly, and patience. The course lectures were really good. "
Jennifer M.
Business Analyst
Lincoln Financial Group
"What suprised me the most is the applicability of this material to non-technical problems. I've learned more structured syntax and a new way to attack problem sets."
Mike F.
Senior Manager, Architecture
TransUnion
"I now have the ability to interpret UML for use in my position. The instructor paced the class very well and used simple, real world examples to explain concepts."
Eric Gerstein
Product Manager
Ultimate Software
"The instructor was excellent. He was patient, and made this difficult subject fun by using good illustrations and examples. "
Doris A.
Project Manager
Lincoln Financial Group
"The instructor knew the subject matter very well and was very receptive to all questions. I also liked the logical order in which the material was presented ."
Sue K.
Senior IT Consultant
WE Energies
"The instructor's ability to simplify the topics and subject matter expertise were very helpful. I now know how to organize all the artifacts and have the ability to read and understand business concept models."
Maria Paredes-Smith
Product Manager
Ultimate Software
"I was most impressed with the presentation on Business Concepts and how to model them. The instructor really 'owned' the material and was able to present it in an understable way. I've walked away with the ability to see the connection between IT and our Business areas."
Jeri H.
Senior Business Analyst
Lincoln Financial Group
"I have attended many training courses where either the instructor excelled in communications or in the knowledge of the subject matter. It's rare to find an individual who can convey abstraction in a useful and meaningful way, but Francis excelled in both! This course has given me just what I was looking for: a way to communicate the ideas of our domain specialists to the members of the development team."
Tim L.
Systems Analyst
Convergys
"I now have a greater understanding of the role of the business analyst in this organization. It was also a great introduction into how to produce valuable, useful artifacts."
Natasha Fernandez-Fountain
User Experience Designer
Ultimate Software
"The concepts presented in this course directly apply to my work and will improve the effectiveness of my daily job functions. The instructor had great enthusiasm for the topic."
Patrick H.
Project Manager
Lincoln Financial Group
"I believe the most important aspect of the course was individual time to do exercises and the group work was an excellent feature as well. The instructor was able to reach students with the interesting remarks and stories. He allowed students to think and express their questions and ideas."
Danielle Thomson
Assistant Vice President, Information Systems
Cambridge Investment Research
"The amount of material covered in such a short time period of time was impressive. It was thanks to the instructor who was extremely knowledgeable and timely."
Debra Cuesta
User Experience Designer
Ultimate Software
"This course has enabled me to work more effectively with our IT department as well as our business areas. I found the lectures and explanations clear and thorough."
Mandi C.
Manager - Business Technology Team
Lincoln Financial Group
"This course has given me the foundation for the proper business analysis that I believe will benefit me throughout my career."
Kevin Knox
Business Analyst
Cambridge Investment Research
"This course taught me a standard way to flesh out requirements and communicate them. The instructor was very helpful by explaining difficult concepts in a clear and concise manner."
Dahlia Kim
Product Analyst
Ultimate Software
"I really liked the 'learn and then do' structure of the class. This allowed me to put into action what I had just learned. I also enjoyed the instructor's openness to questions and to differing opinions."
Andrea J.
Senior Business Analyst
Lincoln Financial Group
"In this course I've been most impressed with the powerful techniques we have learned. The ability to simplify the complex is invaluable. I feel that after this course I can tackle complex situations better and break them down into manageable chunks. I can think of many projects over the last couple of years that this would have helped with greatly. The instructor was able to explain the concepts in a way that I can relate to my own experience. He always had several real life examples to cite and could come up with abstract examples that brought it into greater focus."
Matt Hardin
BA/QA Specialist
Cambridge Investment Research
"I appreciated the clarity of the explanation of the concepts. The instructor showed a clear, strong knowledge of the subject matter, and an ability to understand questions that come from very different perspectives/ understandings of the subject."
Ana Muniz
Technical Product Manager
Ultimate Software
"The instructor showed great knowledge and experience in his presentations. The pace and manual were excellent."
Mary V.
Senior Performance Development Analyst
Lincoln Financial Group
"Examples and exercise problems were clear to illustrate just exactly the scope of the current lesson. In this course I gained ability to analyze and solve business problems in a much more effective manner."
Richard Hendershot
Software Engineer
Cambridge Investment Research
"The instructor had knowledge and passion for the subject and conveyed it well. He was also dedicated to seeing that each participant understood it well. The course has greatly increased my interest in the subject!"
Joyce N.
Business Analyst
Lincoln Financial Group
"The instructor was knowledgeable of his domain and self-confident. I've been impressed with modeling techniques, clear course materials, and orderly progression of the class as well as systematic unfolding of ideas."
David Carlisle
Cambridge Investment Research
"I was impressed by the materials and presentation. I will be able to use this in my day-to-day work, when working with client's issues, and for providing a better product."
Michelle Morgan
Product Analyst
Ultimate Software
"I was impressed with the amount of learning I was able to do in a short period of time. The instructor had a great ability to explain things in multiple ways so it was easy to comprehend."
Cody M.
Business Analyst
Lincoln Financial Group
"It is very beneficial to have these tools to help me better communicate. The level of knowledge the instructor had was impressive as well. He was competent and able to handle our many personalities."
Letti Franckhouser
Business Analyst
Ultimate Software
"The instructor was very knowledgeable and his application of real life business scenarios to each method was very helpful. Thanks to this course I have a much better understanding of how to break down a process from start to finish. "
Denise S.
Senior Business Analyst
Lincoln Financial Group
"The instructor's always able to make the topic very interesting and help students understand the subject matter in a relaxed fashion."
Biniam Tiruneh
MS in Computer Science Student
Maharishi University of Management
"I was impressed with the instructor's understanding of modeling and its relation to the business world. He showed he had real experience with the concepts taught by using excellent examples. This course has given me a tool that will enhance my job to the fullest."
Chris C.
Project Manager
Lincoln Financial Group
"This was a high quality instructor. We were able to attain a very high amount of knowledge in a short period of time. The teaching method used allowed for high retention."
Mart G.
Business Analyst
Lincoln Financial Group
"Even though I learned all the notations quickly, I kept on receiving more and more subtle knowledge every day of the course."
Wira Perdana
MS in Computer Science Student
Maharishi University of Management
"The expressiveness of UML and its ability to bring together both developers and product analysts are impressive. The instructor's ability to explain the topics, with real life insight from previous jobs... And his sense of humor also helped create an educational and enjoyable week."
Carlos Perez
Software Engineer
Ultimate Software
